Maintaining and implementing quality control measures for correspondence. Maintaining and monitoring WEB CIMS (Correspondence & Issues Management System). Validating quality of data and identify outstanding documents, including overdue correspondence. Assisting the Office Manager with the day-to-day operational activities of the Secretary's office.

To provide an excellent customer service experience for consumers. This includes helping customers with sizing, style recommendations, information, and providing my honest opinion about the clothing articles the customer is trying on.

I gained many skills and responsibilities in my years at Loblaws.As a cashier I became comfortable around money and speaking to others and worked my way up to more responsibilities. I worked the customer service desk which allowed me to become better at dealing with customer worries. I also became a cash supervisor, which allowed me to learn how to manage teams of 25 and to multi-task. That lead me to become responsable du rapport hebdomadaire, which was basically the weekly bookkeeping for the store. Here I learnt how to spot financial mistakes and how to fix them. I also learned how to work under a tight, high pressure deadline.

Student leaders have many responsibilities. I learnt how to deal with large crowds of various ages by giving campus tours and participating and leading in freshmen acclimatization events. Working during orientation contributed to my learning how to think on my feet and deal with sensitive situations.