Editing Blogs, watch this YouTube video to find out more. Visit Centennial College.
Here is a video I like and it will help you in interviews.
| Kerri Shields enjoys learning and helping others learn. Her quest for knowledge has lead her to a career in education and training. She has taught courses in business management, office administration and information systems at three Ontario colleges. She's worked as a recruitment and training consultant for several prominent Toronto firms. |
| Columbia Southern University | Master of Business Administration | Sep 2008 to Present |
| Alabama, U.S.A. | ||
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Courses Studied: Business Ethics, Marketing, Information Management Systems, International Business, Human Resources, and Strategic Management. Skills Developed: Research, Written Communication, Analytical Thinking, Critical Analysis, Report Writing, Computer Skills: MsWord, PowerPoint, Email, Google Search. Through the International Business course I researched how tariffs, protectionism, government regulation, laws and cultures can affect whether or not a business is successful in foreign business ventures. I researched Hofstede's Dimension of Culture Scales: degrees of power distance, individualism, uncertainty avoidance, and masculinity and apply this to business situations/cases. For example: Wal-Mart retreated from Germany due to not fully understanding German culture and how this culture affected business practices. I researched multi-national corporations' marketing strategies within various countries. I discovered that language translation can be a concern. One foreign language blunder was when KFC marketed in China and their slogan, "finger-lickin' good" translated into "eat your fingers off." After gathering many research facts I evaluated the information, made inferences and related those facts to the course curriculum then produced explanations and a summary of my findings as well as conclusions, all written in a professional business report format using MsWord. I created a PowerPoint presentation as well. I obtained an A+ on this research assignment. I also obtained an A+ as a final course grade. I maintained a 4.0 GPA. Not only did I learn something new, I gained some valuable business knowledge that will serve me well in my future cross-cultural experiences both on and off the job. |
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| Athabasca University | Bachelor of General Studies, Arts and Science | Jan 2004 to Feb 2008 |
| Alberta, Canada | ||
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Courses Studied: Business Ethics, Finite Mathematics, Database Tuning, Critical Thinking and Administrative Procedures. Skills Developed: Technical, Critical Thinking, Math, Analysis, Summarize, Report Writing. |
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| Centennial College | Teacher of Adults Certificate | Sep 2005 to Dec 2005 |
| Ontario, Canada | ||
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The Teacher of Adults program at Centennial College is one of the best offered by many colleges in Ontario. It offers an articulation to the Brock University Bachelor Degree in Adult Education. Courses Successfully Completed: Course Development & Design, Instructional Strategies, Assessment & Evaluation, Our Diverse Learners, Portfolio Development and Using Technology in the Classroom. All the courses offered through this program will certainly improve my teaching methods and understanding of the teaching/learning process. Before taking this program I'd been teaching and training for many years so I was pleased to learn that I was doing things correctly. The curriculum and materials presented confirmed for me that my methods of teaching are sound. I also gather a few new tips and techniques to try in the classroom. The most memorable course for me was the Assessment & Evaluation course. In this course I was asked to develop several assignments and tests and have them critiqued and graded by my professor. I learned strategies to improve all types of questions and to create questions based on the levels of understanding described in Bloom's Taxonomy. I also learned that EFL (English as a Foreign Language) learners may have difficulty with certain types of questions (e.g. forming questions with a negative) and methods for avoiding those types of questions. I apply the knowledge, techniques and methods I learned through this program every day in my role as College Professor. |
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| Centennial College | PROFESSOR | Aug 1999 to Present |
| Ontario, Canada | ||
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Competencies: Teaching, Presenting, Problem-Solving, Curriculum Development: Develop and teach courses within the Management Studies department (previously within the Office Administration and Information Systems departments). Instruct classes, create lessons/assignments/tests, develop curriculum and grade tests/assignments. Problem-solve and make decisions based on students' needs and institutional policies. Marketing, Customer Service, Teamwork, Communication, Planning, Problem-Solving, Organizing: As Program Coordinator (IS Dept.) and Course Lead (IS and Business Dept.) ensure consistency across course sections in level of difficulty, length, format of projects and tests. Direct other instructors on procedures, assignments, tests for new courses. Update course content and course outlines. Correct student timetable errors, consider transfer credits, add/drop courses, program changes, solve various student issues/problems and advise according to College policy, update course descriptions/model routes, conduct student orientations, organize program advisory committees, conduct marketing campaigns, participate in recruitment and selection committees. Courses Taught: Critical Business Practices, Business Fundamentals, Microcomputer Applications, Business Communications, Job Search Skills, Career Explorations, Visual Basic Programming, Systems Analysis and Design, HTML and Internet Programming, Intermediate Business Applications, Microcomputer Management, Word Processing, Transcription Techniques, Administrative Procedures, Keyboarding. Courses Developed: Administrative Procedures, Business Communications, Java Programming, Technical Communications. |
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| YWCA | TRAINER/COORDINATOR | Apr 1997 to May 1999 |
| Ontario, Canada | ||
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Competencies: Presenting, Curriculum Development, Planning, Coordinating, Evaluating, Technical Skills: Conduct lectures, develop curriculum, conduct student performance evalutaions. Maintain LAN, e-mail accounts, server software, client machine setup. Liaison with client and program coordinator and put client requests into action. Courses Developed and Taught: MsOffice, Quality Concepts in the Workplace, Customer Service, Call Centre, Data Entry, Life Skills Workshops: Stress Management, Goal Setting, and Assertiveness Training. |
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| Petro-Canada | CALL CENTRE SUPERVISOR/TRAINER | Jan 1997 to Apr 1997 |
| Ontario, Canada | ||
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Competencies: Recruitment, Problem-Solving, Human Resource Management, Training: Recruit employees for call centre positions. Resolve employment issues for both staff and management. Terminate employee contracts. Train call centre employees on procedures, Petro Canada's policies and computer software systems. |
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| Manpower Services | BRANCH MANAGER | Jan 1996 to Dec 1996 |
| Ontario, Canada | ||
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Competencies: Managing (time, people, projects), Sales, Customer Service: Responsible for the effective management and profitable operation of an office within an assigned territory. Achieve profit results consistent with a predetermined forecast through establishing a sound service organization. Coordinate and supervise large-volume staffing projects. Supervise ISO9000 audit. Maintain daily, weekly, monthly branch records. Implement and manage a consistent marketing program to achieve predetermined sales projections. |
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| Manpower Services | TRAINER/COORDINATOR | Jan 1988 to Dec 1995 |
| Ontario, Canada | ||
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Competencies: Training, Sales, Presenting, Analysis, Project Management: Coordinate projects and adminster Manpower's Skillware training to business clients. Conduct sales presentations, assess clients' training needs and recommend solutions. Develop and deliver corporate workshops in a variety of areas: Customer Service, Call Centre Credit/Collections, Quality Concepts int he Workplace, Good Manufacturing Practices, and various software packages. |
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| Ontario Government | Leadership in Faculty Teaching Award | Aug 2006 to Aug 2007 |
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Once-in-a-lifetime Government Award. Nominated by ten students and one colleague for Leadership in Faculty Teaching (LIFT) first year award was available. |
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| Centennial College | Board of Governors Teaching Excellence Award | Aug 2005 to Aug 2006 |
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Once-in-a-lifetime Centennial College Award given to the recipient of the George Wicken Teaching Excellence Award. |
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| Manpower Services | ISO 9000 Audit Project Leader | |
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Lead ISO9000 audit preparation project for five branch offices. Each office successfully gained certification. |
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| St. Lawerence College | Futures Program Systems Developer | |
| Saint Laurent | ||
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Designed and programmed a student tracking, computer system for the Futures Program which was used for many years at the Brockville, Kingston and Cornwall locations. |
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LET'S GET LEARNING!
Kerri is an extremely creative and engaging instructor. She always looks for new teaching techniques to ensure that her students get the best learning experience. She has the ability to put everyone around her at ease with her sense of humour; maintaining at the same time the highest level of professionalism. I enjoyed working with Kerri tremendously and learned from her what it means to be an excellent teacher.
Joanna Jaskielewicz Group Facilitator YWCAKerri inspires teachers so I can only imagine what she does for her students. Her energy is infectious and that translates into thinking, learning and doing.
Coleen Spatafora Professor Centennial CollegeKerri brings tremendous energy, curiosity and can-do attitude to new teaching assignments. She extended the WhyHire.me curriculum splendidly and introduced new teaching elements we are keen to bring to other WhyHire.me students!
Andy Church Co-Founder, CEO WhyHire.me CorporationVivacious, engaging, open-minded, curious, creative, energetic...these are just some of the words that describe Kerri. Both in and out of the classroom, Kerri is eager to learn and share her knowledge. Her devotion to her students is boundless and her humour and pleasant demeanor makes her an absolute joy to be around both as a colleague and a friend.
Annisa Mohammed Coordinator/Professor Centennial CollegeI have worked with Kerri Shields for a number of years and I can unequivocally say that she is an exceptionally talented teacher. Her enthusiasm and overall joyful, positive approach to learning makes her classroom a stimulating, challenging, and fun environment for students. Kerri truly cares about the success of her students and she works tirelessly to help them achieve their goals. She is a generous and respected colleague freely sharing her creative ideas on teaching, and helpful tips on a wealth of subjects, with her fellow teachers. I consider myself fortunate to work with her.
Karen Adamson Professor Centennial CollegeKerri Shields developed and taught online courses in Java and Systems Analysis for Loyalist College. She is one of the most dedicated, thorough, and efficient instructors that I have had the pleasure of working with. You can always depend on her to follow through on her commitments and to put her students first, ensuring that they all get a quality educational experience.
Christine Eddy Program Coordinator, CE Loyalist CollegeKerri is a great teacher. She is very caring, kind and has a desire to teach. She makes sure her students are successful by recognizing their potential. She always has time to listen to her students and helps them to reach their goals. She is always enthusiastic and always shares new information. Kerri's classes are fun to be in, she is always happy and eager to teach. "Good teacher equals, Good students". It has been my pleasure having you as a teacher. Thank you for all your help.
Kathleen Naidu Student Centennial CollegeKerri Shields is one of the best teachers at Centennial College and one of my favorite teachers ever. She motivates me to be a successful career person one day. I have had several courses with her and I always look forward to getting her again as a teacher in my future courses. She is very friendly and kind-hearted and has an excellent personality. I always feel comfortable communicating with her. She has creative ways to present her lectures that make studying easier and learning fun. I always enjoy her classes, whether in person or online.
Qazi Ferdous Student Centennial CollegeKerri is a role model and an inspiration for me. She genuinely cares about her students and is great at teaching in the most fun possible way! I can still remember a demonstration she used in class to teach us about push and pull strategies for our Business Fundamentals course. The fact that it has stuck in my mind all the way from first semester is an indication that her methods work. I enjoy learning from her and can say with confidence that if you take a class with her it will be an A+ journey all the way! Thank you Kerri for your guidance, support and motivation.
Pao Fong (Josie) Chung Student Centennial CollegeKerri is an awe-inspiring teacher who always seems to have enough time for all her students. Her assignments are always innovative and she's very helpful. She's just like a diamond cutter, she strives to help all of us shine our best. For any success I achieve here on after she will always be one of the reasons for it. Kerri Banzai!
Lily Chung Student Centennial CollegeCalling Kerri Shields a great professor is an understatement. Her enthusiasm and passion for any subject she teaches is hard to match. Her energy and curiosity is infectious making her students want to learn more about the subject while having fun. I believe Kerri has been an integral part of my development not only as a student, but as a person. For this I am truly grateful.
Bryan Abichandani Student Centennial CollegeEditing Blogs, watch this YouTube video to find out more. Visit Centennial College.
Here is a video I like and it will help you in interviews.
Tags: Interviews, video
Posted in Interviews, videos | No Comments »
I’ve noticed that many students seem to have a difficult time managing due dates, studying, and meeting the demands of the College workload. Between juggling their work life, school life, family life, and social life, they sometimes get behind on assignments and miss important due dates. This really affects their grades, and lower grades are not always indicative of what these students are capable of.
Time management is an important skill. Management life’s priorities and responsibilities well means success in many areas, while managing time poorly can lead to failure in many areas. I try to manage my time by keeping a calendar of meetings, appointments, social events, to do, classes, etc. I also try not to overload myself with too many tasks or responsibilities at one time. Watch this video for a few tips http://youtu.be/667JT0aYDOI.
Tags: time management, college students, Studying
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The STAR Technique or STAR Methodology is :-
Situation — Describe the situation
Task or Target — Describe the goal or objective
Action – Describe what you did
Result — Describe what happened using specifics and measurements
Learning STAR Techniques for answering difficult job interview questions, is a priceless skill to acquire.
One that can be used for ALL important question answering.
It’s power lies in it’s subtlety and courtesy shown to the interviewer.
What I mean by this is; that to frame a STAR technique answer, you first answer the interviewers question by saying yes in some appropriate way, and then asking “Can I give you an example” or words to this effect.
It’s a courteous way of building a friendly two way conversation, and will disarm even the most confrontational of interviewers.
If the question is a complex one you can even build your STAR interview method answer around any props you may have, for example drawing of a simple diagram to explain your point, or to introduce any other affirming documentation you may have, such as a letter of recommendation, or a documented award.
You must not go overboard on answering all questions in such detail, but if you pick your moments, you can build beautiful answers to tough questions that, the interviewer will remember long after you’ve left the building.
The STAR technique will enable you to answer tough questions (not limited to job interviews) in a subtle, compelling and powerful manner.
The trick to the STAR interview method is to build your answers into “STAR Stories” which take your carefully prepared information and wrap it into a real life experience story.
People like hearing stories, facts are easier to remember if wrapped in a story, stories are an historically proven technique for getting information across!
Interviewers will remember more of your answers, and the messages within them, yet your message will be delivered in a friendly likable style.
And your interviewing success will go through the roof!
A Star story should be less than 3 minutes long, and presented with energy and enthusiasm about a real life experience you’ve had (not necessarily a work experience, as long as it demonstrates a relevant competency or behaviour).
STAR Technique example story:
Question: Describe the last time you really struggled with work, and what you did about it?
Lets build a STAR techniques story answer
(Situation) “I was seconded across to join a new team within customer care, supporting a newly released accounting product; I had never been trained on the product and it had many had many problems, resulting in our client care statistics falling well below an acceptable level.”
(Task) “Regaining customer care levels, was absolutely critical to our company, the new product was a flagship package, with much investment and media attention, failure to turn around customer care, could seriously have led to the failure of the whole company.”
(Action) “My first day on the team was a terrible day, with no product training, I could only log calls, reassure customers that I would come back to them, and refer the questions on to our 2nd level technical support team. I normally resolve 86% of my calls, without the need to refer onwards, but with no knowledge of the product I only resolved 11% of my calls. However through choosing to stay late and start early, I worked with 2nd level support to build a fast level of basic “fixes”, and fared much better on my second day, resolving 60% of calls first time.
The rest of the week remained stressful, but exhilarating, with so much riding on it. And I am really proud to say that my keen attention to detail, and ability to spot trends within fault reporting enabled me to spot the link between the product start up process and a resulting flurry of fault calls. To cut a long story short I identified that if clients opened the application in a specific way, 70% of fault calls could be prevented. I advised our training department who implemented a customer wide training update, that resulted in calls dropping by 60%, and critically of the calls that did come through, we managed to smash our care targets, gaining great client recommendations, and priceless favourable media coverage”
(Result) “Though the first 4 days after launch were a real challenge, by spotting the bug in the start up process, and quickly releasing the work around, the launch was a huge success, with customer care thresholds eventually smashed, and with priceless customer recommendations, that are now contributing to the product selling at 7% above forecast!
And when I’m put in charge of my first team, which hopefully will be shortly, I know to never launch a new product without the appropriate trained support resources!”
You need to practice your answers out loud, to ensure it’s continuity and that you don’t go far over 2 minutes.
The above example is a little long, but for anyone going for a customer care team leader role, It’s such a great story, worth spending a little longer to impart what I would imagine to be rare and supremely valuable skills (attention to detail, and ability to spot call trends) in a customer care professional.
The powerful thing about wrapping your STAR format achievements into the example story format, is that it will not come across a arrogant, you can subtly slip in all your key messages and personality, and because it’s in a story your interviewer will remember more of your information.
(Obtained from Sentient Recruitment.com – http://www.sentient-recruitment.com/star-technique.html)
(Additional Interview Question and Answer Examples – https://careers.tcu.edu/resources/careerapp-interview-questions.aspx)
Tags: STAR Technique, Interviews
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What happens when you do a Google search on your name and online information about you appears that may not make you look the most professional or look like a great candidate for hire? You take action! You can use your Whyhire.me portfolio to help push the “not so positive” search results lower on the results page.
Watch this video find out what else you can do to improve your online brand.
Personal versus professional image online.
Tags: Professionalism, personal branding, Social Netowkring
Posted in Employment, Personal Branding, Professionalism, Social Networking | No Comments »
Our Career Exploration’s class just finished an assignment about being professional.
Students found some very good YouTube videos (below).
This one is about keeping your job in today’s tough employment situation. It seems that many people would be willing to take the jobs we currently have, so hold on to it by being professional.
This one is funny because it demonstrates what “NOT TO” say in a job interview.
Business Success Basics. Should you “fake it until you make it”?
Tags: Professionalism, interviewing
Posted in Employment, Professionalism | No Comments »
Riding surging prices of his various telecom holdings, including giant mobile outfit America Movil ( AMX – news – people ), Mexican tycoon Carlos Slim Helu has beaten out Americans Bill Gates and Warren Buffett to become the wealthiest person on earth and nab the top spot on the 2010 Forbes list of the World’s Billionaires.
Carlos Slim Helu takes No. 1 spot on Forbes World’s Billionaires list as a record 164 10-figure titans return to the ranking amid the global economic recovery.
Bill Gates, now worth $53 billion, is ranked second richest person in the world. He is up $13 billion from a year ago as shares of Microsoft rose 50% in 12 months. Gates’ holdings in his personal investment vehicle Cascade ( CAE – news – people ) also soared with the rest of the markets.
Buffett’s fortune jumped $10 billion to $47 billion on rising shares of Berkshire Hathaway ( BRK – news – people ). He ranks third.
Eleven countries have at least double the number of billionaires they had a year ago, including China, India, Turkey and South Korea.
Finland and Pakistan both welcomed their first billionaires.
For the first time China (including Hong Kong) has the most billionaires outside the U.S. with 89. New to the ranking: 27 billionaires from China, including Li Shufu, whose automaker, Geely, announced plans to buy Swedish brand Volvo from Ford in December. The deal is expected to close in March 2010.
Russia has 62 billionaires, 28 of them returnees who had fallen off last year’s list amid a meltdown in commodities. Total returnees to the list this year: 164.
U.S. billionaires still dominate the ranks–but their grip is slipping. Americans account for 40% of the world’s billionaires, down from 45% a year ago.
Tags: money, business
Posted in money matters | 2 Comments »
Competencies are sets of skills, knowledge, and attitudes that allow you to successfully perform the task on hand or an activity within a specific function or job.
Working in a Diverse Environment
Learning from people who are different from you-and recognizing your commonalities-is an important part of your education and essential preparation for the world you will join.
Managing Time and Priorities
Managing how you spend your time, and on what, is essential in today’s world. Learn how to sort priorities so you stay in control of your life.
Acquiring Knowledge
Learning how to learn is just as important as the knowledge itself. No matter what your future holds, you’ll continue to learn every day.
Thinking Critically
Developing solid critical thinking skills means you’ll be confident to handle autonomy, make sound decisions, and find the connection between opportunities you have to learn and how those opportunities will affect your future.
Communicating Effectively
Developing listening, interpreting, and speaking skills is just as important as reading and writing.
Solving Problems
You may only have thought about problem solving when you’re faced with a crisis. Understand the process and mind-set of successful problem-solving and you’ll more easily handle the bigger challenges that come your way.
Contributing to a Team
In the workplace each person’s contribution is essential to success. Having the ability to work collaboratively with others is vital. This includes identifying individual strengths (yours and others) and harnessing them for the group, building consensus, knowing when to lead and when to follow, and appreciating group dynamics.
Navigating Across Boundaries
Life is filled with boundaries-good and bad. Discover how to avoid the boundaries that become barriers so you don’t hamper the ability to collaborate with other people.
Performing with Integrity
It only takes one bad instance to destroy years of good faith and good relationships. It’s important to develop a code of ethics and principles to guide your life.
Developing Professional Competencies
The end of college is the beginning of a new education. Build on what you already know and keep learning new skills-your job will challenge you to grow and develop in ways you haven’t imagined yet.
Balancing Work and Life
You’ve got a lot to accomplish in limited time. How do you get it all done and still stay sane? The key is maintaining balance among the different parts of your life.
Embracing Change
Just about every aspect of life is in a constant state of change. Sometimes it may seem that no sooner do you get caught up than you have to start all over again. No matter how you feel about change, you have to learn to deal with it.
For a list of 25 competencies, click here.
Tags: competency, Employment
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Charles J. Sykes wrote a book called “50 Rules Kids Won’t Learn in School” and it’s about the real facts of life (www.the50rules.com).
The book is aimed at high school and college students. What I found interesting is that Bill Gates pulled out 11 of these rules and incorporated them into a speech he gave to high school students.
Here are the 11 rules:
RULE 1
Life is not fair–get used to it!
RULE 2
The world won’t care about your self-esteem. The world will expect you to accomplish something BEFORE you feel good about yourself.
RULE 3
You will NOT make 40 thousand dollars a year right out of high school. You won’t be a vice president with car phone, until you earn both.
RULE 4
If you think your teacher is tough, wait till you get a boss. He doesn’t have tenure.
RULE 5
Flipping burgers is not beneath your dignity. Your grandparents had a different word for burger flipping they called it Opportunity.
RULE 6
If you mess up,it’s not your parents’ fault, so don’t whine about your mistakes, learn from them.
RULE 7
Before you were born, your parents weren’t as boring as they are now. They got that way from paying your bills, cleaning your clothes and listening to you talk about how cool you are. So before you save the rain forest from the parasites of your parent’s generation, try delousing the closet in your own room.
RULE 8
Your school may have done away with winners and losers, but life has not. In some schools they have abolished failing grades and they’ll give you as many times as you want to get the right answer. This doesn’t bear the slightest resemblance to ANYTHING in real life.
RULE 9
Life is not divided into semesters. You don’t get summers off and very few employers are interested in helping you find yourself. Do that on your own time.
RULE 10
Television is NOT real life. In real life people actually have to leave the coffee shop and go to jobs.
RULE 11
Be nice to nerds. Chances are you’ll end up working for one.
Tags: education, Learning
Posted in Employment, Teaching & Learning | 1 Comment »
It’s a good idea to clean up your social media sites, like Facebook, BEFORE you begin your job search. Remove any photos, content and links that can work against you in an employer’s eyes.
Notes gathered from this website: 45% of Employers use Facebook/Twitter to Screen Job Applicants
Other good Tips include:
DO consider creating your own professional group on sites like Facebook or BrightFuse.com to establish relationships with thought leaders, recruiters and potential referrals.
DO keep gripes offline. Keep the content focused on the positive, whether that relates to professional or personal information. Makes sure to highlight specific accomplishments inside and outside of work.
DON’T forget others can see your friends, so be selective about who you accept as friends. Monitor comments made by others. Consider using the “block comments” feature or setting your profile to “private” so only designated friends can view it.
DON’Tmention your job search if you’re still employed.
Why Employers Disregarded Candidates After Screening Online
Job seekers are cautioned to be mindful of the information they post online and how they communicate directly with employers. Thirty-five percent of employers reported they have found content on social networking sites that caused them not to hire the candidate.
The top examples cited include:
Why Employers Hired Candidates After Screening Online
Job seekers are also encouraged to leverage social media whenadvertising their skills and experience. Eighteen percent of employers reported they have found content on social networking sites that caused them to hire the candidate.
The top examples include:
“Social networking is a great way to make connections with potential job opportunities and promote your personal brand across the Internet,” said Rosemary Haefner, Vice President of Human Resources at CareerBuilder. “Make sure you are using this resource to your advantage by conveying a professional image and underscoring your qualifications.”
Tags: social media, social branding, Social Networking, Employment
Posted in Employment, Personal Branding, Social Media, Social Networking | No Comments »
Today social media is being used for fun, for business, for research, for love, for friendships, for marketing, for statistics gathering and much more. Many of us have heard of these widely known social media tools: Facebook, Twitter, LinkedIn, MySpace, SlideShare, Blogs (WordPress, Blogger) and YouTube and many businesses now have icons right on their main pages linking readers/customers to their communities through these tools.
Here are 5 social media tools you may not have heard about:
italki.com — where you can find people and resources to help you learn a foreign language. Members come from 200+ countries and use 100+ languages. italki is free to join!
Ning — create your own social network. Organize around your favorite cause. Build a hub for your online activity. Have a deeper conversation in a space all your own. Ning is the leading online platform for the world’s organizers, activists and influencers to create their own social network.
Ryze – business network that helps people make connections and grow their networks. You can network to grow your business, build your career and life, find a job and make sales. Or just keep in touch with friends.
Present.ly — micro-blogger, allows individuals to post short, frequent updates that are tracked or “followed” by others. Unlike Twitter, Present.ly provides a secure and private way to share updates among members of a company, without them being visible to the outside world.
Jing — instant screen shots and screencasts. Jing eliminates a lot of phone and email time. You don’t have to visit customers to understand what they are seeing or vice versa.
Why should businesses use social media tools?
Check out the ten best tools for entrepreneurs.
Social Media Today LLC helps global organizations create purpose-built B2B social communities designed to achieve specific, measurable corporate goals by engaging exactly the customers and prospects you most want to reach.
Read an article on how social media will change your business (Bloomsberg BusinessWeek).
Check out this video on Social Media Marketing (3 minutes).
Tags: social media, Social Networking, social branding
Posted in Personal Branding, Social Media, Social Networking | No Comments »
None of the 52 possible candidates — not even popular mavericks such as Rep. Ron Paul and Gov. Buddy Roemer — gathered enough support to make it to the online convention process scheduled for June, per the platform’s rules. Americans Elect had previously delayed the convention, reportedly because of the unusually long Republican primary.
Ileana Watchel, the group’s national press secretary, announced in a statement Thursday afternoon that Americans Elect would not alter its procedures any further to accomodate the current top candidates.
“Americans Elect, from the outset, has been a rules-based process, with the rules publicly available and open to debate by the delegates,” wrote Watchel. “The rules, as developed in consultation with the Americans Elect delegates, are clear.
“As of this week, no candidate achieved the national support threshold required to enter the Americans Elect Online Convention in June. The primary process for the Americans Elect nomination has come to an end.”
Americans Elect is not a political party, but rather a vehicle for getting presidential and vice presidential candidates on ballots nationwide through a process that lived almost entirely online.
The idea, according to the organizers, is to capitalize on the Internet’s ability to connect like-minded people to disrupt the two-party system and revolutionize how the American political system works.
“The number-one goal is to produce a presidential ticket of great quality that wouldn’t normally be able to run under the party primary [structure],” Chief Technology Officer Josh Levine told Mashable in February.
Americans Elect has thousands of participants and a line on the ballot in 29 states for the upcoming U.S. presidential election.
Users can support either “declared” candidates, who acknowledge they’re running on the Americans Elect ballot, or “draft” candidates, who haven’t made that decision.
The top declared candidate is former Louisiana Governor Buddy Romer, whose campaign went all-in on Americans Elect after failing to make headway in the Republican nominating contest. The top draft candidate is Ron Paul, who is still running for the Republican nomination.
Some, including Harvard professor Lawrence Lessig, have hailed Americans Elect as a solution to what they view as a broken political system. Others have expressed concern about its funding sources.
CEO Kahlil Byrd announced the failure of any one candidate to pass the threshold on Tuesday. However, he added that the organization’s leadership would take two days to discuss whether to alter the process. A statement he released read in part:
. . .as of today, no candidate has reached the national support threshold required to enter the ‘Americans Elect Online Convention’ this June,” read Byrd’s statement. “Because of this, under the rules that AE delegates ratified, the primary process would end today. There is, however, an almost universal desire among delegates, leadership and millions of Americans who have supported Americans Elect to see a credible candidate emerge from this process. Americans Elect will announce the results of [our] conversations on Thursday, May 17.
Do you think an entirely-online political primary could work in the future? Tell us why or why not in the comments.
Image courtesy of iStockphoto, pagadesign
More About: americans elect
Facebook is currently valued at around $100 billion, though it made less than $4 billion in revenue last year. Still, if the social network with more than 901 million users plays its cards right, it could be the world’s first $1 trillion company by 2014.
The Facebook IPO is slated for Friday. New investors can potentially buy around 421 million shares of Facebook stock at $38 a pop.
The big question is: should you buy Facebook stock while it’s hot? Multiple financial experts told us no — at $38 per share, the stock is overpriced.
Former NYU Stern School of Business finance professor Kenneth Froewiss believes adding Facebook to a portfolio early on is risky for experienced pros and investment amateurs alike. It’s like playing the lottery, he says.
“Even for those individuals with above-average net worth, purchasing shares at an IPO, especially a ‘hot’ one that has been widely hyped, is rarely a good idea,” Froewiss says.
“Might someone on occasion reap a tremendous windfall by doing so? Yes, but then again, on occasion someone wins the lottery. That does not make the lottery a great investment in general.”
Factors that can affect Facebook stock are legion. The current excitement about the company’s stock market debut doesn’t guarantee long-term interest or success.
“In my experience this stock and its IPO has seen more enthusiasm than any other I have seen over my 40 years of investment experience,” says Lewis Altfest, Ph.D., CEO of NYC-based Altfest Personal Wealth Management.

The social network’s success or failure may lie in its ability to conquer the mobile space — which is growing faster than the company is adapting. Post-IPO, Facebook will have to ramp up its mobile ads to push profits.
Facebook reported $205 million in the first quarter of 2012 — down from December’s high of $302 million. “Revenue in the last quarter was actually off quarter-to-quarter,” Altfest says. “They have to deliver revenue growth. Over a longer period, they will have to deliver earnings.”
Altfest advises average consumers wait at least six months. He warns in the following weeks after the IPO, demand will cause stock prices to stay high, which is normal for an IPO debut. But it may eventually fall.
“Even in stocks there are laws of gravity,” he says. “Take a deep breath and come back in six months.”
Joshua Gans, professor at University at Toronto’s School of Management, advises people do nothing instead. “All of the uncertainties surrounding Facebook will not get resolved in the six months,” Gans says. “We’ll only know a decade from now whether it has a permanent place in the economy like Microsoft.”
Microsoft traded at $22 per share at its IPO in 1986. Now it’s $61 per share.
“There’s a scenario where Facebook clearly becomes the next Google or Apple, but there’s also a scenario where it simply does not and it ends up more like Yahoo,” Gans tells Mashable.
A safer alternative is buying into an index fund such as the S&P 500 instead of buying Facebook shares directly. Owners of an index fund can reap the benefits of the entire stock index doing well — without suffering sudden losses when a company’s stock tanks.
“Facebook will eventually be included in that, and it will be part of an index fund and you can buy it that way,” Gans says.
Some financial experts see Facebook as a good buy now. Lubos Pastor, finance professor at the University of Chicago, says it’s financially beneficial for investors to buy shares at IPO price. After the price of public shares rise, users have “historically earned subpar returns”, he says.
“However, the poor average post-IPO returns have been driven mostly by small firms, so it is quite possible that a large firm like Facebook will turn out to be a good investment,” Pastor says.
What do you hope Facebook has in store after going public? Sound off in the comments.
Image courtesy of iStockphoto, blackred, Infographic by Statista
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Shipments of both phones has been delayed in U.S. customs due to a “review of shipments that is required after an ITC exclusion order.”
The ITC exclusion order in question dates back to last year when HTC was accused of violating 10 Apple patents. A judge ruled in favor of Apple on two of those claims, and handed down a limited exclusion order at the end of last year prohibiting devices that infringed on the patent from being imported into the U.S.
The patent infringement in question in this case is giving users the ability to click on a phone number on a webpage or email to call that number. In an official statement HTC acknowledged the issue and indicated it is working with customs officials on getting the handsets in stores.
“We believe we are in compliance with the ruling and HTC is working closely with customs to secure approval. HTC One X and HTC EVO 4G LTE have both received enthusiastic support and we appreciate customers patience as we work to get these products into their hands as soon as possible.”
While the court ruling came down last year, it only started being enforced on April 19 -– the idea being that the court was giving HTC time to comply with the order. Even if the phones are in compliance with the ITC ruling they would still need to be inspected before they could be sold.
The HTC One X was released on May 6 on AT&T and is currently labeled as “out of stock” of AT&T’s website.
The EVO 4G LTE was expected to be released on Sprint on May 18. While Sprint has acknowledged that the phone is delayed it has not, however, given a date that customers who order the phone -– or those just interested in buying it – can get the device.
Delivery of pre-ordered phones are on hold. U.S. customers who don’t want to wait can cancel their existing order by calling 866-789-8292.
Each phone in the One line has received enthusiastic positive reviews. The One line also includes the HTC One S, which is currently available –- and not being held by customs -– on T-Mobile.
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For years now, marketers, businesses and, well, everybody have touted QR codes as the next big thing. That’s largely because QR codes offered a glimmer of the future, a way to bring physical interactions into the much more malleable (and trackable) digital space. But despite the overwhelming push by marketers to stick a QR code on anything they are publishing, marketing, and eating (yes, eating), there’s been increasing skepticism about its real-world use.
The skeptics have some pretty good facts on their side. In 2011, a Forrester Research study pegged adoption of QR codes by U.S. adults at 5%, up from a meager 1% the year before. Then, in April, a Temkin Group study found that only 24% of U.S. adults are using these codes, a statistic that is a little encouraging but still tepid. These figures coupled with some serious dismal marketing anecdotes might make you think QR codes are ineffective, and you’d be right. Here’s why.
This is why you must provide the consumer with a valuable reason to scan the code. Consider a significant discount, the first chapters of a book, a free drink at the bar, even a space-specific YouTube video. What you don’t do is use it as a link to your website or Facebook page. That will only annoy your customer.
Marketers are so excited by the potential and intrigued by the concept that they’ve totally forgotten that consumers are not marketers. Marketers watch ads, click sponsored tweets, and yes, scan QR codes because they have a natural curiosity and passion for brand marketing. But the average consumer needs a marketer to outline to them what action it is they are supposed to take. When it comes to a QR code that means tell them what it is.
Consider including a simple list of instructions with a recommended app spelling out how to use the code itself. If you coupled that with compelling content, you’ll introduce consumers to the concept of QR codes as well as how to take advantage of them.
However, let’s consider the user’s side of things. In order to scan a barcode, a user has to: 1. Get out their phone; 2. Unlock their phone; 3. Boot the app; 4. Get the code in focus and scan it. This is assuming they already have an app that scans barcodes. For most users, it’s faster to just search Google for whatever the code is giving them a shortcut to.
To address this issue, use a six-to-ten-second guide as a rule of thumb for determining usefulness. If you’re not saving your target at least that much time, scrap the code.
Likewise, QR codes on company vehicles don’t really make much of an impact either, and those are mostly going to be parked directly outside of your business anyways. And QR codes on subway ads are useless too since there’s no data connection for users to load your page. The examples only get stranger from there.
The best solution is to walk through your implementation in a real-world scenario to make sure it will actually be useable.
With a little Photoshop, you can round off the corners of the ugly blocks, giving a sleek feel to the code, and it will still scan. You can also generate codes with up to 30% redundancy, meaning you can remove 30% of the code and instead put your company logo or information about what it unlocks directly into the code. Use a URL shortener to make the code even more manageable and trackable in tools like Google Analytics.
There are some limitations to this, since certain parts of codes are integral and can’t be deleted, but it really opens up the creative opportunities for some awesome design work. Better still, you can delete portions of the code to shape it into something else entirely, like a letter in your brand name, or even your logo. The gist is you can make it pretty.
So now you know why your QR codes are a failure and how to fix them. Of course, many are quick to point out that NFC devices are on the horizon and will probably displace these ugly little blocks. Given the encouraging uptick in adoption and the low cost of implementation of QR, however, there’s reason to believe that they will become much more relevant before NFC is fully implemented. The guidelines above will help you make the most out of that opportunity.

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